We look forward to providing the best possible service for your pet. We want to offer our customers the assurance that every effort is made to make them feel safe and secure during their grooming experience. Dogs must be on a leash when entering or exiting the owners vehicle. No pets are permitted to run free inside the salon.
We take your pet's safety and comfort at Dog Beach Hamptons very seriously. To ensure the health and safety of your dog/s and other canine guests, all dogs attending Dog Beach Hamptons must have an up-to-date Client Record on file.
CANCELLATION & RESCHEDULING
Please understand that when you forget or cancel an appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive our services. Our groomers time is reserved specifically for your pet, there are no exceptions to this policy, and the following fees and terms apply
NO fees are applied for cancellations or reschedules that have given 48 hours or more notice.
Cancellations or Reschedules giving less than 48 hours' notice will result in a charge equal to 50% of the reserved service amount.
No Shows or Cancellations will be charged 100% of the reserved service amount on the day of the appointment.
Credit / Debit Cards